Join our team

Job vacancy

Service Technician Customer Service (m/f/x)

01/04/2024 | Ahlen, Germany | Full-time

Welcome to LEIFELD! We are an internationally successful medium-sized company in the field of machine tool manufacturing. Our brand LEIFELD has been a guarantee for quality and innovation for more than a century. We have good reasons that will convince you to join our team!

Your area of responsibility

  • Fault acceptance from customers or customer service employees
  • Customer support for fault localisation by telephone and remote diagnosis
  • Spare part identification via parts lists
  • Fault analysis and repair at the customer's premises
  • Advising customers on spare parts, repairs and overhauls
  • Quotation and order entry in the ERP system

Your profile

  • Completed apprenticeship as an electronics technician or comparable apprenticeship
  • Sound knowledge of PLC and CNC programming
  • Experience in the field of electrical and electronic fault analysis and troubleshooting
  • Mechanical repair skills in mechanical engineering
  • Basic knowledge of hydraulics and pneumatics
  • Knowledge of common MS Office applications and ERP systems
  • High willingness to travel
  • Good written and spoken English skills
  • Professional demeanour with customers
  • Team spirit, enthusiasm and the willingness to learn

Good reasons for Global Metal Forming Group

  • You can expect an interesting and responsible job within an internationally successful medium-sized company
  • In addition to very good opportunities for further development, we grant you freedom for your creativity and initiative with short decision-making processes
  • We offer attractive conditions and framework conditions
  • You can look forward to working in a dynamic environment with a good working atmosphere

Your contact

Kirsten Thormann-Beiske

Interested to join us?

We look forward to receiving your application! Please send your documents by e-mail to our human resources department: