Machine tool service

reliability and efficiency at the highest level

We supply the service for your success

A professional machine tool service is essential to ensure the performance of machines, extend their service life, maintain their value, and maximize production efficiency. We rely on a comprehensive service concept that is individually tailored to the needs of our customers. The goal is clear: to maximize process reliability and minimize unplanned production downtime.

With an average machine availability of over 95 %, LEIFELD machines provide the basis for smooth processes. From technical support to regular machine tool maintenance and modernization, we offer a wide range of services and cater to our customers’ needs with an experienced and large team.

Our machine tool support: maintenance and inspection

Regular machinery upkeep and industrial equipment servicing are essential to ensure trouble-free production. Our machine tool service relies on the experience of our team and specially developed checklists that enable a thorough analysis of the machine's condition. This structured approach not only helps us to identify potential faults at an early stage but also ensures long-term process reliability.

The focus is on proactive maintenance measures. Spare parts are procured in advance to avoid expensive manufacturing equipment repairs and reduce machine downtime. The discounted maintenance kits, which contain all relevant wear parts and enable companies to plan maintenance costs, are especially practical. With these measures, we are laying the foundation for reliable machine tool maintenance and sustainable production.

Our R&D team members in engineering, production, sales and service provide you with comprehensive support. Maximum efficiency and system availability, as well as the safety and value retention of your machines, are at the heart of our offering. We are at your side as a reliable partner throughout the entire life cycle with individual service products!

The right service products at attractive prices

With our worldwide service portfolio, we offer you reduced operating costs, the highest possible machine availability, and maximum safety over the entire life cycle of your machine.

Maintenance

We empower you to focus on your core business. Our experienced customer service is designed to solve problems before they occur. With the right measures, we take care of the maintenance and inspection of your machines and ensure that your machine availability is always high.

Read more … Maintenance

Repairs

Mechanical, electrical, process engineering, hydraulic or technical control faults are quickly identifi ed by our service team. We provide solutions directly and competently. We repair your system at your site or at our factory to keep your machine downtimes to a minimum.

Read more … Repairs

Spare Parts

Our customized spare parts packages enable you to achieve sustainable productivity. Short delivery times and highest adherence to delivery dates are guaranteed. In addition to the procurement of original parts, we quickly manufacture spare parts tailored to your machines in our own production.

Read more … Spare Parts

Modernization

We are constantly developing our soft ware and hardware. Compared to buying new machines, the retrofi t and modernization of your existing machines is a convenient opportunity to increase the machine lifetime, to improve the energy effi ciency and to fulfi ll current legal requirements.

Read more … Modernization

Training

With our tailored customer training program, we ensure that your team is fully qualifi ed to operate your machines smoothly. We train your employees in the maintenance, servicing, and control of your machines - through practical instruction on site or at our worldwide locations.

Read more … Training

Used machines

When you buy a new machine, we check the possibility of taking your used Leifeld or Nihon Spindle machine in part exchange. If further use makes economic sense, our specialists will undertake the necessary overhaul and retrofit. Please feel free to contact us if you are interested!

Read more … Used machines

Your Leifeld service agreement for

Maximum machine productivity

1

Fewer repairs and higher process reliability through preventive maintenance

2

Expert assistance and minimal response times

3

High productivity through avoidance of unplanned downtimes

4

Better service conditions as well as discounted spare parts and wear parts in preventive maintenance kit

5

Higher machine availability and performance

6

Preferential treatment for service calls

7

Planning of inspections around your schedule

8

Predictable maintenance costs and reduced operating costs

9

Better value retention and longer service life for your machine

Quick and effective machine tool service and support

Strong technical support is essential to react quickly and efficiently in the event of a malfunction. That's why we always offer our customers comprehensive machine tool support, both on-site at their company and remotely. Our experienced LEIFELD service team is ready to overcome challenges and find solutions. The use of augmented reality glasses is particularly helpful, allowing our experts to analyze and rectify machine faults in real-time.

This innovative technology enables us to save time and increase efficiency when implementing solutions. In addition, we offer training courses to optimally prepare your staff for working with the machines. The training programs cover not only the operation but also the maintenance and servicing of the machines. This strengthens the skills of your employees and ensures a smooth production process.

Even better:
Use our AR support and get your work done faster

With the augmented reality glasses, you share your real-time view with our experts. This allows you to work efficiently with no obstructions while getting the assistance you need.

Modernizations and retrofits: future-proof with LEIFELD

Bringing older metal forming machines, such as PNC machines, up to the latest state of the art is an additional machine tool service that our customers value. With tailor-made solutions such as control system updates, functional enhancements, and adaptations to modern production requirements, we ensure that existing systems remain efficient and future-proof.

These heavy machinery overhaul measures not only offer economic benefits but also the sustainable use of existing resources. In addition, we have a comprehensive used machine management system that includes the purchase, reconditioning, and sale of LEIFELD machines. This allows you to react flexibly to changing requirements and at the same time benefit from our proven quality and expertise.

Innovative machine tool service

We offer you a comprehensive range of services covering all aspects of machine maintenance, servicing, and modernization. With our experienced customer service team, innovative technologies, and a clear focus on the needs of our customers, we set standards in machine tool service. Whether it's technical inspections, mechanical repairs, or customized modernizations – LEIFELD ensures that machines work reliably and efficiently. Put your trust in a partner who not only masters the technology but also understands your requirements. Contact us now and find out more about our services!

The right service products at attractive prices

Good to know: During each inspection our experts work through checklists developed specifically for LEIFELD machines. The work performed is documented for you and any defects found are recorded. After the inspection we advise and inform you on optimisations for your machine performance.

Frequently asked questions about our machine tool service

Which services are provided?

  • Individual maintenance plans for higher machine availability and reduced downtimes
  • Diagnostic and repair service on-site or via remote access
  • Procurement of spare parts and maintenance kits
  • Proactive maintenance to avoid unplanned downtime
  • Retrofitting and modernization for older machines
  • Training for the maintenance, servicing, and control of your machine
  • Augmented reality (AR) support for real-time assistance

Why is periodic machine tool service important?

Periodic machine tool servicing is crucial to maximize the availability and efficiency of your machines. Through inspections and proactive maintenance, wear can be detected and rectified at an early stage, reducing downtime. Machine tool service also extends machine life and maintains value, reducing long-term costs – our statistics show that many LEIFELD spinning machines have been in continuous use for more than 30 years.

How is the service carried out?

LEIFELD's service is carried out either on-site by experienced field service technicians or remotely by the in-house team. Specially developed checklists are used during inspections to identify weak points at an early stage and highlight optimization opportunities. In addition, the use of augmented reality glasses enables efficient real-time support.

How does LEIFELD's remote support work?

LEIFELD's remote support, including the use of augmented reality glasses, enables efficient problem-solving in real-time. Customers can share their views live with LEIFELD's experts, who guide them through the troubleshooting process while allowing them to work unhindered. This innovative technology speeds up problem identification and significantly reduces downtime.

When is support offered?

LEIFELD offers support at all stages: before, during, and after the purchase of your machine. The hotline is available on weekdays. Customers benefit from preferential treatment and fast response times as part of service agreements. In the event of technical problems or scheduled tool maintenance, the service team is always on standby to ensure smooth production.

Where is the service offered?

LEIFELD offers its precision machinery service worldwide. With locations in Germany, the USA, Japan, and China as well as a broad network of sales and service partners, our company has a global presence. This ensures fast and efficient machine tool support regardless of location.

What does the service for machine tools cost?

The service costs depend on the service package selected. We offer various packages that include services such as inspections, maintenance kits, discounts on spare parts and hourly rates as well as remote diagnostics. You can choose between Basic, Plus, Premium, and AR support packages tailored to your individual needs. Contact us now for detailed pricing information.

How often should a machine tool service be carried out?

A machine tool service should be carried out at least once a year to ensure optimum machine performance and safety. Regular inspections and preventive maintenance help to avoid unplanned machine downtime and extend machine life.

What control systems do we offer for spinning machines and what expertise do we have?

We offer the latest generations of PLC and CNC drive control for spinning machines. Our service team carries out updates for a wide range of control systems, including Siemens One, Beckhoff, and Pauly.

Why is it beneficial to buy service from the original LEIFELD?

LEIFELD's machine tool service is characterized by a high level of expertise, short response times, and tailor-made solutions. With proactive maintenance, state-of-the-art diagnostic technology, and a global service network, LEIFELD ensures the maximum availability and service life of your machines. In addition, our customers benefit from predictable maintenance costs and innovative support technologies such as the use of AR glasses, which are unique in the industry.

Book expert meeting

Get free service consultation

Do you like to get individual consultation by our qualified service expert?
Click on the below button to book a 30-minute appointment free of charge.
We would be happy to answer your questions and advise you!